Refund Policy

Your satisfaction matters to us. Here's everything you need to know.

Returns

We accept returns within 30 days of delivery. Items must be unused, in original condition, with original packaging intact. To start a return, email support@wiseandwell.store with your order number and reason — we'll respond within 1–2 business days.

Refunds

Once we receive and inspect your return, approved refunds are processed within 5–7 business days to your original payment method. Shipping costs are non-refundable.

Damaged or Defective Items

If your item arrived damaged, defective, or incorrect, email support@wiseandwell.store within 7 days of delivery with photos and your order number. We'll send a replacement or issue a full refund — no need to return the item.

Non-Returnable Items

• Items returned more than 30 days after delivery
• Items showing signs of use or damage not caused by us
• Sale items marked as final sale

Questions?

Email support@wiseandwell.store and we'll make it right.